Our cancellation conditions
Book a carefree vacation
Cancellation conditions winter 2021/22
Our wish for you is that you can look forward to your vacation without worries. The health and well-being of our guests are our top priority. For a carefree planning of your vacation, we offer you a free cancellation up to 7 days before arrival for stays until April 30, 2022.
If you have to cancel your vacation, we will convert your deposit into a voucher that does not expire and can be redeemed at any time on your desired date. Your deposit will be refunded upon request.
Up to one day before, the cancellation fee is 50%.
Within the last 24 hours 90%.
You can cancel your booking in the period from May 1, 2022 free of charge up to 21 days before arrival.
20 days to 1 day before your arrival we charge a cancellation fee of 40%.
In case of cancellation on the day of arrival or non-arrival we charge a cancellation fee of 90%.